![]() ![]() Why Do People Call Groupon Customer Support? From there, you have the option of live chat with an agent, sending an email or requesting a call from a representative. Instead, you will need to connect with Groupon via the customer service section of its website or mobile app. It is not possible to call Groupon's customer service department directly. With billions of dollars in revenue annually, it isn't surprising that Groupon receives a lot of requests for customer support. Groupon is an e-commerce company that sells discount coupons for products, services, travel and events.
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